Privacy Policy

Under the cybercrime laws and Consumer privacy protection laws of Dubai, Online Flower Shop is committed to protect our customer's information gathered through this and all partner websites, social media pages, phones and other channels of communication with our customers.

 - All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

- The Debit/Credit Card Details are never shared or passed to any third party.

- Online Flower Shop might change its terms and conditions, and privacy policy to adhere to any uprising or modern requirements and challenges. We encourage our visitors to constantly visit these pages to be aware of all the changes. The policies should be effective from the day of publishing.

Here are some privacy concerns and their answers:

INFORMATION WE GATHER

We might get few or all of the below information:

-       Senders name, phone number, email address

-       Recipients name, phone number, delivery address

-       Date of births

WHAT WE STORE?

We only store the following information for our records

-       Senders name, phone number, email address

-       Recipients name, phone number, delivery address

-       All the order information as entered by the sender

WE DO NOT STORE CREDIT CARD INFORMATION, DEBIT CARD INFORMATION, AND ANY KIND OF PASSWORD OF CUSTOMER.

DATA SECURITY

This website is secured and protected. A number of measures are taken to ensure the security of data. Including installations of anti malwares, anit spywares, anti phishing and other softwares, security certifications such as site lock and godaddy seals are also installed.

We assure our customers that all the information they enter into the site is completely secure and confidential.

USE OF DATA

By entering the information, customers agree to the term their email will be used to send them promotional emails. We might use data gathered through the aforementioned channels to personalize products and messages for customers. We may send weekly emails for promotions. At Online Flower Shop, harassment is taken extremely seriously. The customers have right to unsubscribe and would never be bothered again.

Online Flower Shop reserves the right to disclose data to security officials on court orders in accordance with local laws whenever wherever required.

USE OF COOKIES

We might use cookies and other web technologies for a number of reasons including providence of the best services and assistance in order placing and other ease of usability of the website.

Cookies are the best way to store your sessions and easily access the website later. When the sessions are stored, you can easily navigate throughout the website while your information is stored for you to use at the checkout again.

Please be informed that this website is loaded with Google Analytics Tracking Code, which records visits and user behavior and pattern throughout the website. Google Tracking codes may use cookies stored on your site for statistics purpose. These statistics are solely used for our record, study and improvements in our business and website.

Choice to Opt-Out

We give you the opportunity to opt-out of receiving certain information or to request that certain information not be shared with third parties, by giving you numerous methods to inform us of your decision. Your choice to opt-out will not apply to your spouse and any add-on members.

1. If you do not want us to share information with third parties, or you do not want to receive Promotional Information you can: (a) call our customer service representatives at (UAE): (04) 2406632;

(b) email us at customercare@onlineflowershop.ae or (c) write us at: International City Spain Cluster T02 Office 5 , P.O Box 29352, Dubai, United Arab Emirates.

PRIVACY POLICY OF OTHER WEBSITES

Online Flower Shop is not responsible for any privacy policy of website associated with online flowershop, or to which it links, points or partners with.

MINORS

Online Flower Shop does not allow minors (any person under the age 18) to use its website. We don’t intentionally acquire/collect minor’s information in any regard.

CORRECTION TO DATA

For any correction or update of your order, please email us at customercare@onlineflowershop.ae .