Can we deliver on the same day?

Yes, we can deliver on the same day but the order should be placed before a certain time. For Dubai, Sharjah, and Ajman: Order before 7 pm. For Abu Dhabi: order before 2 pm.

How to place an order?

You can place the order by following steps: 1) choose your product and click the shop now button; 2) select size and delivery date and click ORDER NOW; 3) checkout, fill info and make payment. You can place your order online by yourself or through a customer service agent (chat, email customercare@onlineflowershop.ae, or call +971 50 717 4761).

What modes of payment are available?

Western Union, Bank Transfer, PayPal, Debit/Credit card, and Cash on Delivery (we can pick up cash from your place).

Can I request a specific time of delivery?

There are different time slot options available for different states. We will deliver your order within your chosen time slot from the checkout page.

How do I cancel my order?

100% of the amount is refunded if the order is canceled 24 hours before the date of delivery. If the order is placed on the same day of delivery, it can be canceled within an hour of placing by calling +971 50 717 4761 or via live chat.

Is it possible to deliver on Saturday and Friday?

Yes, we also deliver on Friday and Saturday.

Can I Do Surprise or secret gift Delivery?

Yes, however, your order will only be a surprise if the order is marked as a surprise or there is a special instruction regarding surprise delivery or confidentiality of the sender's information prior to dispatch.

Do we call The Recipient?

Our first priority is not to call the recipient and deliver the order as a surprise. We may call if the location is ambiguous. If the order is anonymous/surprise, we don’t reveal order items or the sender.

Will you add Sender name on greeting card?

We only copy-paste your message. If you mention your name in the message box, we will add it; otherwise we won’t modify or add anything (except by special request).